Open Today Sales: 9 AM-7 PMOpen Today Service: 6 AM-7 PM
Engine oil plays a vital role in the health of your vehicle. It helps keep the working parts lubricated to reduce friction and helps filter out dust and dirt particles that can lead to engine damage. Sometimes, though, your car’s engine oil can’t perform these tasks, so your car may be burning oil.
As a resource to drivers around Danvers, Peabody, and Salem, MA, we at Ira Toyota of Danvers have created this quick reference guide. So, you may be asking, “Why is my car burning oil?” Keep reading and contact us with any questions.
A frequent indicator that your car is burning oil is that your engine oil light frequently appears on your dashboard. You may also notice a steady decline when getting under the hood to check your engine oil level with the dipstick.
This includes removing the dipstick from your cooled engine, wiping it with a clean cloth, then reinserting. Once you remove the dipstick again, check to see if your vehicle’s engine oil is too low.
A steady drop in oil level without any noticeable leaks may let you know your car is burning oil.
Burning oil is often the result of worn-out parts. For example, worn valve seals and/or piston rings could lead to your car burning oil. Both valve seals and piston rings work to keep engine oil out of the combustion chamber.
The combustion chamber is where fuel is combined with air and ignited by a spark to start your vehicle. With worn parts, engine oil can leak into this mixture, which leads to an internal burning of oil.
Burning Oil Outside of the Engine
It’s possible that your car may be burning oil outside of the engine. This is because your car’s engine oil is escaping and landing on a hot surface. A telltale sign of external oil burning is that you can smell burning oil.
Reasons engine oil may be escaping and causing this issue include:
If your car is burning oil, don’t hesitate to bring your car to a mechanic. Using their skills and expertise, they can quickly diagnose whether the oil is burning because of an internal or external leak, then take the necessary steps to resolve this issue.
At Ira Toyota of Danvers, we have a team of skilled technicians and state-of-the-art equipment to quickly diagnose and treat oil-burning trouble. Plus, we also offer flexible service hours. This way, you can schedule your appointment before or after work, on Saturday, or at any time throughout the day.
With the help of our technicians, you’ll be back to cruising around Danvers, Peabody, and Salem, Massachusetts, in no time at all. Don’t wait any longer. Contact us today to schedule your service appointment!
Everyone working at Ira is top flight, ever so very professional. You can tell by the crowd of folks who jam the place daily for service there despite the long waits, knowing everything will be done right and at a fair price.
I have never been asked to have anything done to my car that was not necessary. All work has been of excellent quality.
Today I had an appointment for maintenance. I was not impressed with the salesperson who handled my work order. I had to look for him after 15 minutes from getting a message that my car is all set. He did not let me know where the car is parked. I had to look for my car. He wasn’t very courteous and not a good customer service person.
Easy-easy. Dropped off my car and they call when it was done. Price was very competitive. The service advisor was great
Efficient and polite. Nice amenities - waiting area and snack bar. Seem to always find something they can service on my vehicle (besides what I brought it in for) to the tune of much money.
eddie was nice guy thank you for everything great service and great dealer i appreciate it
Exactly what I asked them to do. Didn't push anything down my throat. I'll go back.
They need to improve the service. It's not fair that with an appointment for tire rotation, they delivered my car to me 4 hours later
Have been happy in the past with sales and service however this past appointment for 15k service was over 3 hours when I was told 1.5-2.0 max
Wonderful service and no waiting especially if you make a appointment Everyone is courteous and always has a smile . I have been leasing my Toyota beginning in the year 2013 Great vehicle.
Service was fine. The 3 hour wait for an oil change seems excessive. I thought that they would vacuum the front floor mats but I guess it wasn’t on the work plan.
Angel P. Was great !! He called me twice to let me know how things were going!
It is a great dealership every one there where Friendly and understanding with me when I said to them that I forgot my wallet they actually got me a ride back home to get my wallet
Andou, very professional, trade price reasonable, and buying corvette was easy with financial department. Detailing of car was very good
Excellent service and exceptional customer service . Waiting time for delivery service provided was perfect and I was Abel to return home on time for my personal stuffs. Thanks so much
Been going to Ira for many years and we will keep going to Ira to buy a Toyota and for the service and mostly the very nice and friendly people that work there highly recommend
Everyone is very friendly. I feel I’m not talked down too and that they listen to what I have to say
They are very honest and clear about services and plans. The waiting area and Lyft services are very convenient.
The people I have dealt with are very personable and knowledgeable. They answer all my questions. They make me feel very comfortable.
Clint Yang was great! We love our new car! Highly recommend him and this dealership.
Didn’t receive the multi-point insertion report until the day after I brought it in for scheduled factory-recommended maintenance. I asked for it right when I got home, then emailed later that night when I didn’t receive it. I received it the next morning and it listed a rather severe repair needed and included a link to schedule the service quickly to honor the gigantic repair estimate. On explanation or discussion. I’m going elsewhere and I’ll never be back.
Polite staff. Good customer service. Felt service took to long for what was done. I had made an appointment and advised staff I was waiting for the vehicle.
I am very happy with the two cars I bought. I thank the boss and the manager for their connection. Thank you.
They are a professional company with friendly and professional staff. The facility is clean and well maintained.
Service advisor was friendly, quick and explained all recommended services. Even helped me with a warranty
The complete check up of my toyota Camry is something most dealers don't perform
The sales man and finance manager was the best. So good that anytime I go buy a car I will go to IRA. Absolutely amazed on how great there customer service , explanation to any and everything I questioned. , very kind, honest and up front . Simply the best
Ira Toyota is a very dependable dealership which I am satisfied so far and will recommend to others. Thank you Ira Denvers
I have a great experience buying car here from Clint Yang at Ira Toyota. I will introduce my friends here!
It’s has always treated me well, I’ve always enjoyed the leasing process as well as the service experience. Unfortunately with my most recent visit I was a little disappointed. My driver side window seemed to be scraping on something causing a weird noise. I went in for my standard oil change and dropped off my truck for them to investigate the issue. I opted out of the complimentary eco friendly car wash (just water and the big spinny rags) because I had a ladder in the back of my truck bed and I didn’t want anything to ... Read More Full review text opened.DealerRater - Jun 24, 2025
It’s has always treated me well, I’ve always enjoyed the leasing process as well as the service experience. Unfortunately with my most recent visit I was a little disappointed. My driver side window seemed to be scraping on something causing a weird noise. I went in for my standard oil change and dropped off my truck for them to investigate the issue. I opted out of the complimentary eco friendly car wash (just water and the big spinny rags) because I had a ladder in the back of my truck bed and I didn’t want anything to get damaged. It’s a work truck so I expect it to get dirty but I was very disappointed when I picked up the truck and found out that the driver side door was riddled with greasy marks. Like I said it’s a work truck but it being white just makes it look so much worse. When I go into peoples homes I treat the workspace like it’s my own home. so I would really hope my dealership would have mechanics who treat their clients vehicles like their own. It would have taken half a second to get a wet rag and wipe the area down but it was left dirty. Seriously disappointed and I hope to see more effort and care of my vehicle with the next visit!
Four and half hours for oil change,tire rotation, then my phone notified me the vehicle left the dealer and was 7 miles away, I have a very expensive accurate GPS tracker, it don't lie, it gave pings every 10 seconds, the girl ithat checked me in was no where to be found, she never came to get me when ready, too many excuses in ra runs scams
This was a great experience! Virgilio Ribota and Adolfo Cabrera make sure we had a pleasant experience. I love Ira Toyota Danvers, we drive from Boston every time we need a car and always had a great experience!
Dealership seems very honest. I was presented with a list of “problems” and my service associate went over what each one was, what would happen if I did or didn’t fix it, and which were “fix now” vs. do a little later.
Found some Coffee spill on the interior after service. The car was not washed at end of the service. At least they should provide car wash coupon.
Always courteous, prompt and professional. Explain things well and never feel pressured. Very thorough approach.
Ira Toyota is excellent in terms of service, competence, and professionalism. I appreciated their efficiency as well.
Tom Chase was an excellent service advisor. Very informative and professional. He was reassuring over the smallest of my concerns and well prepared with encouraging answers.
Was very happy with the service provided to us by both the car salesman and the finance manager Absolutely love my new almost new gold certified used car. I feel safe and confident with our purchase and the extended warranty gives us reassurance that we are safe and secure with it
Staff is courteous and friendly. My appointment was on time. They just didn’t fix what needed fixing
Too long of a wait. Almost 4 hours! For a battery cable recall and oil change.
Appreciate the limo service home while car was being worked on. Quick and courteous service.
Everything went well - disappointed in such a beautiful day didn’t take it thru car wash
Had my 10,000 miles checked. Work was completed in reason time and Will was very accommodating. Thank you Will
Too expensive for hourly rate of diagnostic. Was told to bring my suv in on a Saturday for an 11:40 a.m. appointment and they didn't look at my vehicle all day...closing at 4pm and weren't going to give me a loaner car. It was an awful, terrible experience. Just to reset a piece in my gas gage cost me $420. They sent me a 30 second video of explaining what was done on my car and I don't even know how many hours they actually worked on it. It cost $200 per hour!!! What a bunch of thieves! Ill ... Read More Full review text opened.DealerRater - Jun 12, 2025
Too expensive for hourly rate of diagnostic. Was told to bring my suv in on a Saturday for an 11:40 a.m. appointment and they didn't look at my vehicle all day...closing at 4pm and weren't going to give me a loaner car. It was an awful, terrible experience. Just to reset a piece in my gas gage cost me $420. They sent me a 30 second video of explaining what was done on my car and I don't even know how many hours they actually worked on it. It cost $200 per hour!!! What a bunch of thieves! Ill never ever go there again. Please call me at 781 558-7094.
Christine Agosto
Going on 6 1/2 hours for a yearly check up inspection sticker , oil change Putting a set of new tires on Also finally getting my second key programmed on my 2024 tundra Limited. I made a 6:20 am appointment this morning and I’m still here current time 11: 31 with no word
I arrived at the work shop at 3pm and I was sitting in my car for 20 minutes and no body came to me to help me out with my appointment. And also I waited two and a half hours for tire rotation only. Imagine if I had to do the oil change then I have to spend the night at the shop.
I was in for an inspection sticker. They even gave my car a wash as well.
I am writing to express my disappointment with the recent service I received at your facility.
Despite informing the service advisor, David, that the cabin air filter had been replaced just 10 days prior and did not need to be checked, the mechanic proceeded to inspect it anyway. While I understand that sometimes checks are done as part of a routine, what concerns me most is the lack of care in reassembling the filter afterward.
The cabin air filter was not properly reinstalled. The filter was not seated correctly in its slot, and the compartment door was left open, wedged awkwardly ... Read More Full review text opened.DealerRater - Jun 10, 2025
I am writing to express my disappointment with the recent service I received at your facility.
Despite informing the service advisor, David, that the cabin air filter had been replaced just 10 days prior and did not need to be checked, the mechanic proceeded to inspect it anyway. While I understand that sometimes checks are done as part of a routine, what concerns me most is the lack of care in reassembling the filter afterward.
The cabin air filter was not properly reinstalled. The filter was not seated correctly in its slot, and the compartment door was left open, wedged awkwardly between the glove compartment bucket and its rear panel. Fortunately, nothing was damaged, though it appears the glove compartment may have been forcefully closed.
I find it troubling that a Toyota-certified mechanic would overlook such a basic detail. Additionally, after the service was completed, the vehicle’s main screen continued to display the “Maintenance Required – Please See Your Dealer” message, which had not been reset. I had to return to the dealership after driving approximately 1.2 miles to have this corrected.
I hope you will take this feedback seriously and address it with the team to ensure better attention to detail in the future. As a loyal customer, I expect a higher standard of service and care, especially from a certified dealership.
Everyone I dealt with was extremely knowledgeable and very pleasant to deal with. My only comment is I should have been told the title wasn’t in hand so it required 2 trips from North Yarmouth, ME, to finalize the purchase. Other than that I have nothing but good things to say.
Had a good experience with Al Patel. Very courteous & car was done on time. & ride to gym was very good
I’ve been a loyal customer for years with IRA, between myself and my family we have bought about twenty cars. Everything and everybody there are great, the service and people there are always so professional
Exelent service quick response, friendly, courteous efficient fast they did great job in my car I'm very happy
Battery put in by Toyota was faulty. I replaced the battery after several jump starts. The Toyota service shop refused to take the faulty battery back.
Steve Mahan my advisor always wonderful and available to take care of whatever is wrong with my vehicle.. He is the reason why I keep going back to Ira.
It took 3 hours to do an oil change and state inspection . This is the second time it has taken 3 hours for regular maintenance. That is unacceptable. I have bought several vehicles from your dealership and have always had the cars serviced there. It probably won’t happen next time I need service
this place is a scam put hubcaps on a tundra and tried to upsale wheels hubcaps ? when trying to buy no one calls back price is price
Very professional service , good job in a record time , i will always support this dealership, and thanks Linda ..
One of the best buying experiences I have had this is my 4th new car and they met me on everything I wanted
Wonderful customer service and reception. Very polite agent and detail explanation on each stage of the process
Big thank you to the service team! Professionally assisted me getting a tire replacement! Thank you Rojas!
Clint Yang from IRA Toyota in Danvers is great! Super helpful and very detail about introducing the different models. Highly recommend him.
As always, my Ira experience has been great. The rep was also super helpful! Thanks again!
Great service and overall experience, would definitely recommend for when going to buy a new car
I love this place. Always helpful, always kind, excellent service. Plus they wash your car for free and have free coffee (including fancy coffee). The place is always spotless, too.
Our Sales person Sean Leonard was great he answered all our questions and was very polite and honest. Followed up with every thing. I would recommend Sean and the dealer
Great service! Great customer service! Great value! Excellent communication! Beautiful facility, would recommend to anyone.
Professional Friendly Knowledgeable Helpful Careing Negotiationable Lessons about truck Received truck in a timely manner Communicated with us during the entire Process. Overall very happy
Great customer service. I understand it takes time to fix a car and this time I took my car for brakes and oil change so I am satisfied with the service. I also was able to use some online coupons that saved me a few $$. I find the prices a little high but again, i was able to save a few.
The staff was very helpful Jack and Elison was very professional and took good care of me.
Cleanliness, helpful employees, real time commitments, NO SALES PITCH, service outstanding, just overall good environment
Bruce is a great representative for the company but the cost of replacing one switch was shocking
Dropped Tacoma off for service Tuesday evening. Had communicated with my Service Advisor several times over Wednesday due to recommendations and prices, and status of completion for Thursday. My Service Advisor was scheduled for time off for the long weekend. I never received a call the truck was done on Thursday, so I called the service department late Thursday afternoon. I was told it wasn’t done yet but someone would be calling me tomorrow (Friday). No call back and when I called, given another Service Advisor name who would call me in an hour. No call after a couple ... Read More Full review text opened.DealerRater - May 24, 2025
Dropped Tacoma off for service Tuesday evening. Had communicated with my Service Advisor several times over Wednesday due to recommendations and prices, and status of completion for Thursday. My Service Advisor was scheduled for time off for the long weekend. I never received a call the truck was done on Thursday, so I called the service department late Thursday afternoon. I was told it wasn’t done yet but someone would be calling me tomorrow (Friday). No call back and when I called, given another Service Advisor name who would call me in an hour. No call after a couple hours—I decided to go visit the Service Department. The Service Manager was very helpful and pulled things together so I could pickup my truck (Friday, at about 5:30p)
Outstanding customer support and focus. Service was excellent and work to be performed was explained clearly and cost estimates were accurate. Thank you Matt.
Long wait and overpriced repairs. No clear communications during wait time. At least they offer free coffee
The customer service was terrific. They were responsive and helped me from the first phone call to the goodbye.
We showed up when they opened at 7 am and were the second car there. Previously we had been in with an appointment and still had to wait 3 hours for minimal work to be done and were told appointments don’t matter as it’s first come first serve. So we didn’t make an appointment this time. Then we proceeded to sit there for 4 hours waiting for our alignment and brake fluid exchange because appointments come first. When we talked to the guy about that, he said it depends on the day and is the luck of the draw whether ... Read More Full review text opened.DealerRater - May 21, 2025
We showed up when they opened at 7 am and were the second car there. Previously we had been in with an appointment and still had to wait 3 hours for minimal work to be done and were told appointments don’t matter as it’s first come first serve. So we didn’t make an appointment this time. Then we proceeded to sit there for 4 hours waiting for our alignment and brake fluid exchange because appointments come first. When we talked to the guy about that, he said it depends on the day and is the luck of the draw whether appointments matter or not.
Service department fudges with the numbers. My car was having vibration issues from 25-40mph. Went to the service department to get it fixed. Got a quick call back that the tires are the likely issue and needs replacement. I ask the representative to take a test drive as the vibration is unique and not tire related. They said it’s already been tested and tires are the issue and quoted 904 for 4 new tires install and balance. I was convinced the tires are not the issue but I am not a mechanic. So I decided to compare prices and got ... Read More Full review text opened.DealerRater - May 20, 2025
Service department fudges with the numbers. My car was having vibration issues from 25-40mph. Went to the service department to get it fixed. Got a quick call back that the tires are the likely issue and needs replacement. I ask the representative to take a test drive as the vibration is unique and not tire related. They said it’s already been tested and tires are the issue and quoted 904 for 4 new tires install and balance. I was convinced the tires are not the issue but I am not a mechanic. So I decided to compare prices and got new comparable tire install and balance for 540 at local bjs. The car continued to get vibration between 25-40mph and I took it back to the service department. Willmi was the service advisor this time. I tell him that tires are not an issue since vibration is still present and new tires are installs. I also ask him to add 4 wheel alignment for $99.99 which is on their website. He said he would.
He called me back and told me to further diagnose the issue there will be a diagnosis fee of 195 and 2 hrs later calls back to inform the issue is with u joint binding and that rear drive shaft needs to be replaced and quoted 1105 for the fix. I told him at the time that when I was at the service department last time when they suggested tires were the potential issue I had received a 15% off coupon for the suggested service. I ask him if he could apply the same coupon towards the same issue. He tells me he cannot and that he can apply a 10% off coupon. I gave him and okay for the work. Next day I get a text work is completed. I called Willmi to go over charges. He tells me and wrote it on piece of paper that total is 1390.60. I further ask for breakdown of charges and he tells me 1104 for drive shaft replacement, 194 for diagnosis and 140 for wheel alignment and rest is taxes. I request him to honor wheel alignment for 99.99 which is on the website. I further tell him I am not asking for 10% off 99.99 and that it was a price we agreed upon when car was dropped off. He tells me he cannot. I ask to speak with manager as it was not right. 140 vs 100 is a 40% off on the service. I leave a msg for Bill (supervisor) at 1352. I waited until 1730 and after not getting a call back I drove down to the service department. Bill was sitting at his desk. Not to get personal he was on his cell phone and it did not sound like a work related call. After waiting a few minutes, Bills finishes his call and gets up to go to the office. He unprofessionally asks me how can I help you. I tell him I am here for my rav 4 and wanted to talk about the bill. I never give him my name he doesn’t ask for it either. He tells me that bill is all set and there is nothing to talk about. I was taken back with this 30 secs initial interaction. After collecting myself I tell him if you are busy I can wait but I like to talk about the bill. After couple mins he takes out the bill and total price is 1391.xx and wheel alignment is 99.99. I ask him how did the bill go up by a dollar when the price for wheel alignment was reduced to 99.99 from 139.99 which Willmi read itemized off over the phone. There was a shop charge of 39 in the bill that bill showed me.
During the approximate 15 mins interaction, Bill went from there is no adjustment that needs to be made to adjusting discount and bringing price to 320 to 288 (calculation error).
In the end I told him I respect the fact that dealer service department being more expensive than independently owned repair shops. But I will bring to light when something unethical is being done. He tells me we can agree to disagree and I leave it at that.
Through my experience I am left with an impression that bad ethics is rooted in this place from higher up. I cannot even point fingers at service advisor as they are molded to do things that are not right for customers and if they won’t they won’t have their jobs.
Clint Yang of Ira Toyota of Danvers is very responsible and we had a very good buying experience with him. Highly recommend!
Very good, dealership, nice attitude, nice service, good guys. Recommend to all my friends to come to this dealership
They didn’t do their job wasn’t happy with that at all they usually do good this Time my door locks don’t work after got Serivce it was fine before then. I called them and told them that they said come on they “”will check “”
Sales staff are great. Service takes 3 hours to do an oil change and they charge $140 to replace air filters. Service pricing is not competitive.
Went in for warranty service and received a report for another car. Not sure what work happened to my car.
I thought that they were very courteous and helpful but slow in doing my car
Fast, competent service. The Ira people make you feel welcome and needed. They know what they’re doing.
They try and upsell you from start to finish. Be careful with finance, I have an 800+ credit score and they 1st quoted me 7%, finally got it down to 4.75. Don’t be afraid to say NO
Alex is very client centric. He gave me all the information so I could make informed decisions.
Why make an appointment if they don’t get to you until 3 hours later? I bought tire insurance was told a slow leak wasn’t covered on 1 occasion then about a year later it happened again and then was told it was covered. Very frustrating
Tom and Cameron! You are the best. Tom- your ease in communication and quick ability to investigate and educate on detailed aspects of my vehicle was exemplary customer service and so unbelievably appreciated. Not once did I feel rushed, misunderstood, or lost in translation in what was being relayed. Your candid attitude, kindness, and care were unmatched in comparison to any service experience I’ve had elsewhere. And Cameron! So down to earth, helpful, and informative. Thank you so much for putting my mind at ease in more ways than one and educating me further on my vehicle. A great ... Read More Full review text opened.DealerRater - May 14, 2025
Tom and Cameron! You are the best. Tom- your ease in communication and quick ability to investigate and educate on detailed aspects of my vehicle was exemplary customer service and so unbelievably appreciated. Not once did I feel rushed, misunderstood, or lost in translation in what was being relayed. Your candid attitude, kindness, and care were unmatched in comparison to any service experience I’ve had elsewhere. And Cameron! So down to earth, helpful, and informative. Thank you so much for putting my mind at ease in more ways than one and educating me further on my vehicle. A great team! I’ll be back.
Great service advisor, I drive more than 40miles just to go to this dealership because of their great service.
I would find a better place to have my/your vehicle worked on. These people are working in a sausage factory. Just look around you. They need lots of cash to keep the factory going and they will do "anything" to keep it running! That means anything to keep the cash flowing in. Do yourself a favor and find someone trustworthy, because these people aren't.
I went in for a Tire monitor reset, i.e., (TPMS), after explaining, I just bought 4 new monitors, and 4 new tires, the monitor(S) didn't turn off the warning light. They, ... Read More Full review text opened.DealerRater - May 11, 2025
I would find a better place to have my/your vehicle worked on. These people are working in a sausage factory. Just look around you. They need lots of cash to keep the factory going and they will do "anything" to keep it running! That means anything to keep the cash flowing in. Do yourself a favor and find someone trustworthy, because these people aren't.
I went in for a Tire monitor reset, i.e., (TPMS), after explaining, I just bought 4 new monitors, and 4 new tires, the monitor(S) didn't turn off the warning light. They, i.e., tire shop, told me I would need to have it done by the Toyota dealer. I explained everything to the service person at Toyota; I even showed him the tire warranty, from the tire store. Plus, I, also add, I thought the A/C was not working well.
I left and came back after 6 hours and waited for my service person to tell me, I had "aftermarket monitors"on new tires, (i.e., tpms) and they couldn't turn off TPMS light, I also got "Safety Inspection", which by the way cost about $200.00 dollars. i.e.,(I just Passed my State Inspection) They found I needed a belt, brake drain, and rear brake cleaning, also A/C was leaking. I get the A/C, and vehicle, was in pretty good shape. The part that hurts, I was there to reset tire monitor and to check the A/C. and thought they would have fixed one of the two things mentioned. ONLY to find my A/C is leaking water inside the passenger side and I have a broken "Fresh air switch that is not working and the inside of car is fogging up. These people mis-led me from the start and I would not Trust ANYTHING THEY SAY!
I'm from Maine and travel over 300 miles to work in Massachusetts, My car is maintained in every way possible. I wouldn't venture the long Highway with a bad vehicle, whatever you may believe, I for one will not have anyone from that dealership Touch or turn a wrench on my vehicle.
Do yourself a favor, stay away from the "sausage factory" dealership!
The wait time estimates are not accurate. The wait is double the estimate every visit.
Eddy was amazing throughout the process—knowledgeable, patient, and honest. Ira Toyota made leasing effortless and rewarding!
Treats us well. Lets us know what's wrong. Fixes it right. Keeps us in the loop.
I got a great deal on my Car ! Kenny and Chris were great to work with !
Matt Buonomo should get a raise, he was professional and knowledgeable. This is my 3rd Toyota
Apart from the very high quality of the Toyota vehicles which I have owned over the years, the service department has been extraordinary. A main reason for my loyalty has been the expertise and reliable advice of my service coordinator.
I buy a car from ira toyota of Danvers. my salesman is Clint Yang . Clint is very good. number one service.
Clean,open and seemed very busy.
However the service lacked a bit of performance. I brought a 2012 Yaris for a TPMS and asked about checking vehicle for other issues it may have had.
I was told by Steve they did inspection.
I told him great.
I would like to start a schedule with the most important.
The main concern was the tire sensor on the dash and to check A/C..
Since it there maybe recharge the A/C.
5hour later it needs evacuation and dye.
And the monitors are after market, and there tool doesn't work on new ... Read More Full review text opened.DealerRater - May 6, 2025
Clean,open and seemed very busy.
However the service lacked a bit of performance. I brought a 2012 Yaris for a TPMS and asked about checking vehicle for other issues it may have had.
I was told by Steve they did inspection.
I told him great.
I would like to start a schedule with the most important.
The main concern was the tire sensor on the dash and to check A/C..
Since it there maybe recharge the A/C.
5hour later it needs evacuation and dye.
And the monitors are after market, and there tool doesn't work on new sensors and tires.
First Thing I told Steve was I just purchased tires and sensors and showed him the paperwork.
I left with the tire light on And my found my Fan Selector knob on the floor mat. Not sure why this happened and I was charged all most $200.00 to tell me I needed a Belt, rear brakes needed cleaning/ bleeding and the A/C need recharge.
Overall I have a report that cost me $200.00 and something broken on the fan Selector knob.
Totally disappointed with the whole pony show.
All xxxxxxand mirrors.
The people out front put on a good show.
I don't like bad mouthing anyone who works for a living.
However I don't like being taken advantage of.
I enjoy my experience with having my car serviced here. I like the efficiency in driving in and the coordination with service person Mr.Patel recording my entrance and the mechanic/service people servicing my car for maintanance.
My husband and I had a horrible experience here. We made an appointment to get a key made for a 2009 Camry. We were told the wait would be an hour and a half. Two and a half hours later my husband inquired about the key, and was yelled at by the service representative. He even hit me in the arm as I was sitting waiting as he walked by to get my attention. He told my husband it took so long because the key had to be programmed by a technician. 2009 Camry keys do not need programming! Then he yelled ... Read More Full review text opened.DealerRater - May 2, 2025
My husband and I had a horrible experience here. We made an appointment to get a key made for a 2009 Camry. We were told the wait would be an hour and a half. Two and a half hours later my husband inquired about the key, and was yelled at by the service representative. He even hit me in the arm as I was sitting waiting as he walked by to get my attention. He told my husband it took so long because the key had to be programmed by a technician. 2009 Camry keys do not need programming! Then he yelled at us saying we were just walking ins and didn't make an appointment? Very poor customer service.
