Open Today Sales: 9 AM-6 PMOpen Today Service: 6 AM-4 PM
Engine oil plays a vital role in the health of your vehicle. It helps keep the working parts lubricated to reduce friction and helps filter out dust and dirt particles that can lead to engine damage. Sometimes, though, your car’s engine oil can’t perform these tasks, so your car may be burning oil.
As a resource to drivers around Danvers, Peabody, and Salem, MA, we at Ira Toyota of Danvers have created this quick reference guide. So, you may be asking, “Why is my car burning oil?” Keep reading and contact us with any questions.
A frequent indicator that your car is burning oil is that your engine oil light frequently appears on your dashboard. You may also notice a steady decline when getting under the hood to check your engine oil level with the dipstick.
This includes removing the dipstick from your cooled engine, wiping it with a clean cloth, then reinserting. Once you remove the dipstick again, check to see if your vehicle’s engine oil is too low.
A steady drop in oil level without any noticeable leaks may let you know your car is burning oil.
Burning oil is often the result of worn-out parts. For example, worn valve seals and/or piston rings could lead to your car burning oil. Both valve seals and piston rings work to keep engine oil out of the combustion chamber.
The combustion chamber is where fuel is combined with air and ignited by a spark to start your vehicle. With worn parts, engine oil can leak into this mixture, which leads to an internal burning of oil.
Burning Oil Outside of the Engine
It’s possible that your car may be burning oil outside of the engine. This is because your car’s engine oil is escaping and landing on a hot surface. A telltale sign of external oil burning is that you can smell burning oil.
Reasons engine oil may be escaping and causing this issue include:
If your car is burning oil, don’t hesitate to bring your car to a mechanic. Using their skills and expertise, they can quickly diagnose whether the oil is burning because of an internal or external leak, then take the necessary steps to resolve this issue.
At Ira Toyota of Danvers, we have a team of skilled technicians and state-of-the-art equipment to quickly diagnose and treat oil-burning trouble. Plus, we also offer flexible service hours. This way, you can schedule your appointment before or after work, on Saturday, or at any time throughout the day.
With the help of our technicians, you’ll be back to cruising around Danvers, Peabody, and Salem, Massachusetts, in no time at all. Don’t wait any longer. Contact us today to schedule your service appointment!
My service guy Alex was wonderful. He’s very good very helpful and knowledgeable. Thank you.
I was there from about 3 to 5 thirtyish. The cashier who was on duty at that time was extremely kind helpful, and went out of her way to assist me. Friddie your janitor also gave me a hand when I needed help, I'm elderly, great attitude. The one thing that I probably dislike the most coming into your dealership is I drive my car in through the big open door to indicate I need service. A gentleman comes over very nice after he's helped other people and tells me to please stay where I am, someone will come and ... Read More Full review text opened.DealerRater - Jul 22, 2026
I was there from about 3 to 5 thirtyish. The cashier who was on duty at that time was extremely kind helpful, and went out of her way to assist me. Friddie your janitor also gave me a hand when I needed help, I'm elderly, great attitude. The one thing that I probably dislike the most coming into your dealership is I drive my car in through the big open door to indicate I need service. A gentleman comes over very nice after he's helped other people and tells me to please stay where I am, someone will come and help me. Well after sitting in my car for five minutes, I get out and walk around wondering what the delay is. They tell me service man so-and-so is going to come and assist me. Well, another five minutes goes by and I don't want to stand out in the shop with cars coming and going. I took it upon myself and walked into where the agents were sitting behind their desks in the service department and search for the person who is to be my person, he was busy on his computer typing away. Had something important to do which is why I was kept waiting. After I stood there, I realized good customer service is the customer comes first-- you can do your typing and whatever you need to do later. most of the agents there had no one in front of them. They were just sitting there. I went up to Denise and asked can you help me and she said, of course, she very graciously went ahead and wrote up my order and got my car in for service. Most of the agent sitting there we're not doing anything so why would I be assigned to a particular person who is busy as opposed to first come first served. I don't care who writes me up. Anybody can do it, I see them twice a year I'm not trying to form a relationship. I just want to have my car processed as quickly as possible. It's bothered me every time I come into your shop because I end up standing by my car waiting for help and I feel I should be immediately able to go in and seek a person who is not doing anything and get my order written up.
Everyone is so efficient They work together amazingly It’s an easy process and they keep you well informed . Matt was very helpful and knowledgeable
Awesome service,great staffs convinced very well on the project,quick service on the oil change.
I had good service well taken care of by tom chase car came back ciean
IRA Toyota is great, but the waiting time is horrible. I had my appointment scheduled for about a month or so and I waited almost four hours for routine maintenance (with an appointment).
This dealership is excellent. They listen to all your needs and they solve problems. Fabiana the service manager is the highest quality professional. She knows how to treat people with respect and dignity. They know how to repair cars and get things right the first time. I will always bring my Toyota here for service and tepairs.
Technical service has been always good. However car pick up and check out seems to take longer than it should. Often waiting for your person when others are idle. And the others can jump in and check you out.
As usual, Ira always delivers the best possible service. They are pros and know how to take care of their customers and their cars, as well
Top notch service. Always do the job well in a timely fashion. Comfortable place to wait.
Great that IRA Toyota sent $17.76 Oil change email coupons. NOT GREAT that it took 3 hours (8AM-11AM) to do the oil change. Then, the vehicle was 3rd in line behind empty cars and blocked to exit...so I had to ask for help to get out!
During these economic struggles thanks to our current administration, it's extremely helpful the promotions this dealer provided. Very helpful for some of us disabled living check by check.
This was the first time I’ve had a bad experience there. I had an appointment for 7:50 AM; I dropped off my car for maintenance and was told it would be ready in 2–3 hours. They sent me home via Uber, but I didn't get my car back until 5:00 PM—I wasted the whole day waiting. I called twice, but the answer was always that it wasn't ready yet (and just to clarify, it was only for basic maintenance).
Great customer service from Nate in service department. Very happy with my experience with him and the rest of the team at Ira Toyota.
Efficient and we’ll organized routine care on my lease. They send you a video of what’s being done to your car
All good … very polite, etc. But rather lengthy wait🙁. Maybe just a bad day for them.
Aways have had excellent service every time I have having my vehicles serviced..would Recommend ira.
Fantastic customer service! My service advisor JoJo was excellent! A true professional and was friendly and extremely accomodating! I have had only great experiences here since purchasing my 25 Rav4 XLE Premium from Kledi in November!
I had a 2pm appointment. Got there at 1:50 for just an oil change. They didn't get my truck into the shop to start it till 5:15. I didn't pay and leave till 5:55. Why make the appointment at all? Very disappointed and left irritated.
The woman/service person who took my car was not very informative. I asked about car alarms while veering me back and she said it was a safety feature that is always on, well it wasn't always on and she offered no way for me to fix it. I asked if I could get a sticker as my car is due in July she said " well you can but it's gonna say 6" which threw me off and. Said lk never mind. She was just very dry and not helpful. The girl at the food counter did ... Read More Full review text opened.DealerRater - Jul 7, 2026
The woman/service person who took my car was not very informative. I asked about car alarms while veering me back and she said it was a safety feature that is always on, well it wasn't always on and she offered no way for me to fix it. I asked if I could get a sticker as my car is due in July she said " well you can but it's gonna say 6" which threw me off and. Said lk never mind. She was just very dry and not helpful. The girl at the food counter did not understand what I was ordering and got it wrong, the oil change took almost 2 hrs.
The whole experience was disappointing to say the least.
Don’t bother to make an appointment , they take their sweet time servicing you Waited over 3 hours for ONLY and oil change . Would have been longer if I didn’t ask what was going on . Clearly they overbook
Very professional.Prompt attention to detail.Thorough explanation of all work.conscience and polite staff
The maintenance department's service is terrible; scheduled appointments are not honored, and the work is left incomplete.
Very professional appointment right on time all problems taken care of nice people working at dealership
Abdou was fantastic. Great experience. Was in and out with my wife. No hassle. Recommend to all my family
Took six hours for an oil change, rotation, and alignment with an appointment. It was only after four hours when they recommended additional services and they weren’t even done the original work, that again, was scheduled. Denise was very nice though!
Great sales. My 2026 Corolla has a window that doesn’t go up/down properly. Twice it has been in and still not fixed. MA lemon law applies once they cannot fix it in 3 tries. I’ll be headed back this week again.
Fair prices, above and beyond on services and definitely referring friends and family. Definitely coming back
Steve Mahan service advisor is the best. Very attentive, always welcoming. Was able to accommodate me on the same day for service
I like the way that the dealership handles my car when I bring it in for maintenance. They are very professional and friendly.
The most disorganized and rudest service I have ever gotten at a dealership. From the intake person who was the most unprofessional at drop off to pick up at the end. They even had me go out to locate my car among a sea of cars. So glad I only took my car there to be serviced and didnt purchase a vehicle from them. Trust me, go anywhere but there. Not worth the aggravation.
The dealership is clean they moved the desks from the garage bays into the building giving more space to drop cars and I appreciated the greeter
Went in for a 5,000 service which is just topping fluids and rotating tires. Took two hours!! And when checking in was asked if I wanted it washed. I said yes but it wasn’t washed. This is my first service experience. Hoping this isn’t the norm.
Fab servicing for my Highlander We get all 4 cars die. At Ira Toyota Thanks
Four hours to get oil change. Unacceptable. When checking in stated 2 1/2 hr wait. Will not return
I had a 11:20 appointment for an oil change. I had to wait 3:30 hours to get the job done. You need to speed things up. I have bought 4 cars from IRA - right now I am disappointed with your service department.
IRA Toyota did a great job of replacing the steering column and replacing the rear brake pads and rotors on my 2010 Matrix.
Your customer service was excellent.We understood each other on the price. Good recommendation overall.
Service was excellent. Willie my service Coordinator Was polite at intentive he’s my bad every time I come to have a service done on our 2013 Camry hybrid. Thank you Willie
My car is 6 years old & have had it serviced at Ira Toyota since purchasing it. I have had no issues with any service I’ve had done there. It is easy to get an appointment when you want at the time you want. All the service advisers I have worked with have been courteous & friendly.
The time I spent at the dealership was less than I anticipated from start to finish.
Priced great. Cooperative. Transparent. Edwin Olivo went above amd beyond on the final steps. Highly recommend him. I am a tough critic.
Great Customer Service from Ashley, the tire specialist, after the wrong tires were mounted on my RAV4 Hybrid. The correct tires will be re-ordered today. I am waiting for notification with an estimated delivery date.
Great experience at Ira Toyota. The staff was friendly, knowledgeable, and easy to work with. They made the process smooth, answered all my questions, and helped me purchase the right vehicle without any pressure. I would definitely recommend them to anyone looking for a new or used car.
They always accommodate the customer and make every effort to resolve problems. In my case, they persuaded the manufacturer to replace the defective tires even after the warranty had extended.
My wife and I have been going to Ira Toyota Scion in Danvers, MA, for many years to service all four of our Toyota vehicles. In the past, we always worked with different service advisors until we met Steven Mahan five years ago. We have continued working with him ever since. We love working with him. He is friendly, knowledgeable, understanding, and helpful in every way.
The manager Jose was very professional and attentive. Our service issue was taken care of properly.
The m maintenance visit started on time. The car was ready on time. Everyone was very informative and friendly.
Clint Yang was great to work with, he made the whole process easy, low pressure, and fun. Would recommend!
Very competent and got my car in and out quickly even though they were quite busy.
Had a terrible maintenance experience this week but that is the first time I’ve been unhappy with the service there.
Prompt, courteous service. Was in touch immediately via text and call. Very professional service team.
Good experience even though it took three weeks to complete ,waiting on parts and. Ok from Toyota. Everything worked out because I was on vacation didn’t need the car. Great cooperation from Ira service department.
Large inventory to choose from. Has a good service system. Must improve on wait times. Friendly sales people and service advisors.
Went in to lease a Corolla. Clint was very helpful throughout the entire process - even advising with steps for my insurance and old registration. He always maintained a friendly and cordial attitude. When it was pickup time for the car, Clint had everything ready to go and walked me through all features as well as gave tips. Good experience!
Service advisor was good but standard oil and filter change took too long Ira should have an express line
This is an added comment to my previous survey I just completed. I told the Service Advisor that the hood prop was in my car, on the floor. It still is. Why did they not put it back in?? Its come off twice and a nice worker at an auto store snapped it back in and they wanted to charge me $223?!! I will look for a different Toyota dealer when my lease is up. I’ve been a loyal customer for approx 15 yrs and I was very mistreated thru this whole process!
Really great place to deal with!!! The service was impeccable and they met my needs and exceeded them exponentially. You cannot do better than Ira.
The wait was long for a simple oil change and tire rotation. I pointed out an issue with the driver side headlamp and they gave me some xx excuse as to why they couldn't fix it despite me having a bumper to bumper warranty.
II was very impressed by ira toyota of danvers sales team member jose was so helpfull
I was in and out; it’s just the way I like auto service. Thanks Toyota!
I had the best experience at Ira Toyota of Danvers. They were extremely accommodating and so friendly. The staff really made the experience that much more enjoyable. Would highly recommend!
Would have liked some in person updates from the advisor in addition to the text message/email updates. Otherwise the work provided seems to make a positive difference in vehicle's performance so far.
My service manager was very helpful expediting and keeping me updated. Throughout the process much appreciated
Rick in customer service was outstanding. His communication skills communicating technical issues were highly exceptional
Gary Cooper who sold me the car was outstanding. No high pressure sales or pushy sales tactics. He sold my Daughter a vehicle and she is very happy too. Before I purchased the car, Gary said as long as I have excellent credit I should not have to pay more than 5%. When doing the finance paperwork I asked Cassandra about the interest rate I was receiving but somehow we got off topic and I never received an answer. Once home I called to inquire about the rate and when I was told that I was receiving a 7.5% rate. Needless to ... Read More Full review text opened.DealerRater - May 7, 2026
Gary Cooper who sold me the car was outstanding. No high pressure sales or pushy sales tactics. He sold my Daughter a vehicle and she is very happy too. Before I purchased the car, Gary said as long as I have excellent credit I should not have to pay more than 5%. When doing the finance paperwork I asked Cassandra about the interest rate I was receiving but somehow we got off topic and I never received an answer. Once home I called to inquire about the rate and when I was told that I was receiving a 7.5% rate. Needless to say I was not happy. Gary called me and said it was a mistake and fixed it to 4.99. which at the time is the deal Toyota is doing. I was over the top impressed. He is fantastic and Cassandra in Finance had to go home sick so I'm thinking she was not feeling well which maybe caused her to miss the interest rate question but that's on me too. Overall I would definitely return and recommend anyone I know to go to the dealership to purchase a vehicle.
Great experience, excellent sales representative, easy process. I expected a good experience and got more.
Went for oil change. Service advisor was average. The service tech did a good job at informing me of some issues that required attention.
I had a great experience at Ira Toyota of Danvers. The team helped me get my car on time without any delays, and the whole process was smooth from start to finish. They were helpful, professional, and made sure everything was ready when promised. I really appreciated how straightforward and efficient they were. Definitely recommend if you’re looking for a hassle-free car buying experience.
Awful. Lies and doesn't get the job done. Spends to much time trying to sell you something and doesn't focus on the customer.
Cesar and Yancarlos are great professionals , and it was a. Pleasure to work with them.
Nice big waiting area, on 114 close to 95/128 & Rt One. They treat you like a valued customer. Because I needed a fair amount of work done, they gave me a loaner car. I think they had to order a set of tires. The work was done right around their closing time on the second day.
I made an appointment for an oil change and waited 3 1/2 hours. I was told my car had no issues even though I had several issues the last time I was there but I didn’t do them. I asked why and was told they didn’t have time to inspect my car. How long does it take for an oil change! Originally I was told 1 1/2-2 hours. Assuming they inspect your car with it, I agreed. I didn’t agree to 3 1/2 hours with no inspection. It also says free car wash. I haven’t had them wash my car the ... Read More Full review text opened.DealerRater - Apr 24, 2026
I made an appointment for an oil change and waited 3 1/2 hours. I was told my car had no issues even though I had several issues the last time I was there but I didn’t do them. I asked why and was told they didn’t have time to inspect my car. How long does it take for an oil change! Originally I was told 1 1/2-2 hours. Assuming they inspect your car with it, I agreed. I didn’t agree to 3 1/2 hours with no inspection. It also says free car wash. I haven’t had them wash my car the last several times I had service. I ask and they say it’s not working. Shame on Toyota for their poor service!
The staff were highly professional and courteous throughout my visit. They took excellent care of my truck, and I especially appreciated the detailed follow-up at the end, including a video and comprehensive information about the work performed. Overall, it was a great experience.
Every person I met at Ira Toyota gave me a feeling of "we appreciate yourbusiness " Michael. I am very happy with the service at Ira Toyota!
Rick in service department is awesome. He went through everything with me and service was done properly. Great dealership
I was told that my car would be ready at 4pm (I had left it since 7am). I kept being told it was almost done...then by 6pm someone told me it wouldn't be ready until the next day (without even looking into it). My keys were finally found abandoned on a desk which no one seemed to know anything about or take ownership for. The entire process was a mess!!!
My service Angel Pimentel was really helpful, everything else was abismal. A 2 hour service turned into 4.5 hours 2 of the 4.5 hours was after I was told my truck would be ready in about 10 minutes.
waiting for customer service in the service bay is very bad. I was waiting for 15-20 minutes for a service person to help me until the greeter notice me standing for too long.
Very clean dealership very helpful employees good selection of vehicles appreciate the car wash Eddie was very professional and helpful.
the whole dealership is something special from sale department to the auto repair shop, when to repair one tire it take 5 hours to do balance rotation and repair one tire, don’t know what to say about it. the sale department just overrated they just want to sell cars plus insurance in cars dont really listen to customers and avoid people that are just looking around, watch all this while waiting for my repair of 5 hours.
Angel was wonderful and very helpful I will definitely return for device because I was very satisfied
The people working here are pleasant and helpful. I have been going to IRA for years. It is a great place to wait while car is being serviced. Multiple tvs, a place to get food and drinks, a playroom for children to play or a separate room if you have work to do. It is a comfort that I am told what work I will be needing. My car is running great after 12 yrs of being serviced.
Appointment time was convenient, associate was very courteous and knowledgeable in explaining the work, fast turnaround. Highly recommend
Edwin Alcantara was very professional and answered our questions and listened to our concerns. We had a multipoint inspection and oil change and everything that goes with it. Even saw a video showing what they did on our actual car. Never expected that! We like it here in Danvers and will continue to do business here. Thank you, Vance and Diana Garry
They always seem to take us , no matter how busy they are and they do great work
I called to schedule 10,000 maintenance. I added that included in the Same appointment I would like my air conditioner fixed. I told the service person the vent in the back sounds like a jet engine. She told me they had a same day opening. I made it work so I can get the AC fixed. I get to Toyota. The service guy comes out a breezes of the air conditioner and told me that I would need a separate appointment. Very frustrating, clearly felt they just wanted to get me in the building for the maintenance.
Then service guy told ... Read More Full review text opened.DealerRater - Apr 7, 2026
I called to schedule 10,000 maintenance. I added that included in the Same appointment I would like my air conditioner fixed. I told the service person the vent in the back sounds like a jet engine. She told me they had a same day opening. I made it work so I can get the AC fixed. I get to Toyota. The service guy comes out a breezes of the air conditioner and told me that I would need a separate appointment. Very frustrating, clearly felt they just wanted to get me in the building for the maintenance.
Then service guy told me the reason my ac sounds like this is probably because the ceiling vents are closed. I told him my kids just did that and my vent sounds like a jet engine. I offered a video I took but he said that probably wouldn’t be helpful. I pulled the video up at the desk and he acknowledged there’s an issue and that there is a loud sound despite completely dismissing me. When I went to pick up the car he said there’s no issue.
I will not be going back to Toyota of Danvers. The first time I went I waited four hours with my toddler for the 5000 maintenance. No warning that it would take this long. Then this was my second experience.
I came to have my tires rotated and balanced. Which should be a 30 minute job at most, maybe an hour. I was upsold an alignment on top of the rotate and balance for $100 extra. Fine. After 2 hours I was told the alignment couldn’t be done because of rust and a wear item that would be $3,700 to fix. An hour later I got my truck back. So 4 hours to rotate and balance. The real kicker came when I noticed my wheel cap fell off. The tech didn’t put it back on right so now I am missing a cap. ... Read More Full review text opened.DealerRater - Apr 5, 2026
I came to have my tires rotated and balanced. Which should be a 30 minute job at most, maybe an hour. I was upsold an alignment on top of the rotate and balance for $100 extra. Fine. After 2 hours I was told the alignment couldn’t be done because of rust and a wear item that would be $3,700 to fix. An hour later I got my truck back. So 4 hours to rotate and balance. The real kicker came when I noticed my wheel cap fell off. The tech didn’t put it back on right so now I am missing a cap. Alpesh my SA was fine but the experience was poor and I won’t ever be back. Shame, I am a Toyota fan.
Tom was great and the service work done was professional, as always. Drop off and pick up was convenient as well.
Service was fine but it shouldn’t take 3 hours to do an oil change.
I was there for a car inspection sticker and it ended up being 4 hours because the check engine light came on for a 2025 Highlander. No explanation was given for what caused it.
Had to wait 10 minutes in front of the receptionist while she talked on the phone about an apartment she was looking at. And then the gentleman that was supposed to help me screamed out and said they’re gonna have to wait very rudely. When my truck was finally done with the oil change, they never let me know. It was done. Sat there for at least another 30 minutes before I finally went and said what’s up with my car
Excellent service. Rick was great to work with. Waiting area was comfortable. All services were completed without issue
the staff is great faisal wax great and nice and the credit manager i think akeem. he was great also . we got what we wanted.
Excellent Service from start to finish! As always From Dennis in service. I travel from Maine to have my car Serviced by Dennis. Thank you!
I am parked six cars in the last four years brand new and used in the last service that I had was the worst service that I have ever experienced anywhere. If that was my first I wouldn’t go back but overall they’re pretty reliable.
I had a great experience at Ira Toyota of Danvers. Tom Chase was very helpful, professional, and made everything smooth and easy. The service was quick, and the pickup process was very convenient. I really appreciate the excellent customer service and would definitely recommend this dealership.
Tommy chase is super professional, and helped the process super easily. Give him a raise!
Bought a used car and the customer service after I signed the papers was not as good as I expected
Rep was helpful and knowledgeable and friendly. Experience was mich bee than it has been in the past
