Customer Testimonials
Very pleased with IRA and the service I received having my Rav 4 inspected and parts replaced. IRA’s Auto Establishment is always spotless , welcoming with complimentary coffee, and all kinds of sandwiches and snacks.
Ira Toyota of Danvers did a full inspection and service on my 2017 RAV4 Hybrid. The dealership was at ful capacity and very busy. The service took approx time 3 hours. They provided a report on what was replaced and completed
Service visit for oil change and oil filter change. Service representative was prompt, helpful and attentive
Great service provided by Steven Mahan. Described issues and was communicative on the progress and requirements.
Purchased a new RAV4 Hybrid and the process was fast, smooth, and painless (minus the 6 month wait but nothing you can do about that). Thank you to Ida for the great customer service!
The customer service was superb thanks to Mr Pendleton Alexander who helped with much speed and willingness, Jaxton.
My service appt. Went off without a hitch. They have a comfortable waiting room with multiple TV's and solid Internet. Service was completed within stated time. All good!
I had a great experience purchasing my new used car. This was the first time I decided to finance a car. I was informed on everything I needed to know and felt 100% sure when I finally chose my 2020 Rav 4. Thanks to Rich Swanson and Jen from finance for taking the time to help through this enjoyable process that ended with a car I love!
Once again we had a great experience dealing with Aiman Varoqua purchasing our Sequoia. This is our second time dealing with Aiman and we will only deal with him. He is very professional, personable and he does not give you the run around like other salesmen do. He can get the sale done quickly and he makes sure to get back to you in a very timely manner through the process. Thank you Aiman.
Good. Far travel from my location. If they were closer it would work. Thank you.
Good for service. I worked with Matt B today and he was great. I always have my service here for my car.
Great experience with Bruce Brewer in service. We have been coming here for years and we are always pleased. He is very patient, always explains everything and has a wonderful personality. I would recommend Ira Toyota of Danvers to family and friends, etc.
When my older car finally had repair needs worth more than the car itself this past September, I was in desperate need of a car as soon as possible. I reached out to Toyota of Danvers and immediately received a response. Their communication was quick and excellent, and I was able to schedule an appointment to view their availability within a couple of days. I can't thank Abdou enough for his outstanding service in helping me find and secure a new car within just a week. He understood that I was looking for a new car and did not ...
Great maintenance on my vehicle! Appreciate the mechanics hard work ! 😀 Supper fast service too thank you !
Amazing dealer great services and amazing help with Financing my 2022 Camry ! Aiman Varoqua is the man to go when purchasing your vehicle very patient , family friendly and will do what is best to make sure the deal works!!!
We were in the market to replace our 2008 Toyota Tundra when we met Rich Swanson in the Parking lot. He was friendly and helpful from that moment and throughout the entire process of driving off the lot in our new 2023 Tacoma SR5. Rich has great communication and people skills in that he was very attentive to our needs. He was extremely efficient and effective in working the deal for us and got us in the monthly payments that is appropriate for our situation. The process was easy and worked in our favor. Rich is an outstanding representative of what a ...
Muy buena experiencia al comprar mi nueva 2017 Toyota Highlander, muy buen servicio, gracias Ira Toyota of Danvers
We had some issues with communication and financing, but Mark Giovanni grabbed the proverbial bull by the horns and got things straightened out. Thanks Mark
Excellent Great Customer Service Ernst Jean Jacques is Amazing + Bilingual Vehicle satisfaction Good price Follow up after buying
Great service. Nate brungot was great to deal with. Great work done on my truck
Ahmed was the best to deal with! A lot of dealers gave me different answers, Ahmed was the only sales manager to be transparent with me. I do recommend this dealer
Have been using this service for many years. 4 different cars. Very professional service. I always feel welcomed. Any service is needed is explained well. Comfortable and clean accommodations for waiting. Expensive but trust is more important. And my car gets washed!.
Great dealer, stuff are really profesional no complain for the past 4 year I been using they services buying car and they came really good
I have bought many cars from dealers all over the USA and I have to say that this dealer was definitely at the top! From start to finish, fair negotiations/price, friendly staff on all aspects of the transactions. Each department was very responsive and had excellent service. I'm glad I landed on their site and will definitely continue to do business with this stand up company. Thank you Ira Toyota!
Thank you Ira and Robin for a great car buying experience! The process was efficient and Robin found me exactly what I was looking for.
Great follow up and customer service. Worked with GM, Mark Giovanni, and he was incredibly helpful!
Had a very unique situation and worked with Mark Giovanni who made it right! Very stand up guy! Salesperson Akeem Robertson provided personal excellent service to make sure I had a positive experience!
They were very helpful when I was choosing a car. Also, they provided excellent service by asking what I needed when looking for a car.
First time buyer at IRA Toyota. Robin D. Is the consummate Professional, very informative and patient. The experience was "painless" . The service staff were all courteous and professional. I would/ Will reccomend IRA Toyota to my friends and family. THANK YOU Robin D. For your help. John from Swampscott Ma.
I just walked out with my new Rav4 this afternoon! My first Toyota. Blake Rickerson was my sales associate. We 1st started talking in October of 2020. However, I was too bugged with Covid and wasn't ready to buy a new car. I reached back to Blake on Friday and bought my car on Monday. He provided me with the information on the car itself. I then got to meet with Fausta one of the Sales Managers and after going back and forth a bit(to be expected, after all you are at a car dealership LOL) and we settled ...
I went back to Sean Leonard at Ira Toyota (Danvers) because he sold my parents their first car, their second car, and I knew that I could trust him. He's a great guy and gets the job done quickly. People know him and so he's a hard person with whom to get an appointment, but he's great and focused. I'd go back to him again and again.
Had an issue. They took the time to call me and address the issue to my satisfaction. That’s customer service and what we should expect. Thank you
My last service call was an experience that I would remember for a long time. The service rep was Mr. Mario Pappalardo and this gentleman truly embodies your business values of "Integrity", "Transparency" and "Professionalism". I would gladly add one of my own and that is "Honesty". Thanks Mario.
I used Truecar.com to negotiate the deal on a new 2020 Camry XLE AWD. The salesman got the deal approved with a "low ball" trade-in for my 50K mileage "Mint" 2012 Camry XLE. I didn't like the trade but said ok anyway. Then the salesman upped the deal with a couple add-ons. $295 Nitrogen Tire Fill and $695 aftermarket remote start. Not know any difference, agreed. I paid cash for the car. After arriving home I installed the Toyota App on my android phone. It communicated with the car correctly but would not remote start from the app. ...
I had done a lot research about the vehicle I wanted to lease (comparing prices and models) and I know I got a very good deal here. I was treated fairly and respectfully and did not feel pressured. I was definitely concerned after reading some of these reviews, but I must say my experience was very positive. There was a minor glitch and Sadik had his manager call me to be sure I was happy with everything.
I bought a Toyota Sienna 2015 in April 2019 ...worked with Jim Haskell, the buying is effordless. I would buy a used car here again. Thanks. Vu.
Purchased a 2018 Toyota Sienna on May 13. (Deal# 95502) The paperwork went fairly smoothly and the sales person (Jamier Gonzalez) was courteous and professional. However there was an inordinate amount of time waiting for the release of the vehicle and then learned we would be responsible for a 50 mile shuttle back to the dealership for Jamier. Also discovered when we got home there was an obvious scrape on a small section of the lower right panel. (Have pictures to document.) Although we recognize our responsibility to look over the vehicle carefully, believe the dealership is ultimately responsible for noticing and documenting those ...
Blake Rickerson and his team are the best in the business! The buying process was effortless and everything was handled for us. They made the impossible possible for me and my family. I cannot thank them enough. I highly recommend anyone looking to purchase a vehicle to check him out!
Five years ago, I tried to buy a new Prius at the IRA Toyota dealership, and the salesman gave me the runaround, trying to sell me extras I didn't want, so I walked out. A few days later, I went back and met salesman Aiman Varoqua. He didn't fool around. No double-talk. Sold me the car I wanted with no hassles. Last month, when we needed another new car, I went right back to Aiman and he sold me a new Prius Prime. It took less than an hour. In fact, he gave me the key and I ...
I bought a 2019 Tundra from Aiman. He was great! Aiman was understanding, professional, accommodating, and friendly. He made the car buying process quick and easy. I would highly recommend Aiman and IRA Toyota.
I had a great experience with Aiman and all the staff were very helpful and friendly. Aiman made sure I got a great deal, and was helpful every step of the way. I’ve worked with him twice and he’s treated me like family. I would highly recommend him to anyone!
Walked in to see Aiman, this was the second time we’d be working with him the first time he leased a car to my husband. This time I was just me, I walked in there knowing I wanted to lease a new car, but with little hope that it would be possible as I’m starting my credit so it’s very low. Aiman not only facilitated every step of the way but he also went above and beyond involving management going through ever channel to get my financial application approved ! I cannot express enough how great it feels ...
My positive experience at Ira Toyota is 100% owed to the expert customer service and salesmanship of the one and only Aiman Varoqua. He is KNOWLEDGABLE. He is KIND. He will FIGHT to get you the best deal possible for your needs. I cannot say enough about his professionalism and service. Every salesman alive should look to him as an example. He is a beacon of light, an oasis in the desert of sleazebags simply looking to take advantage of the consumer. AIMAN! AIMAN!! AIMAN!!!
Went in for a couple of safety recalls (air bags & brakes). Service Advisor, Diane Breen, was very knowledgeable and pleasant. No charge for anything and the car was washed, too.
We recently bought a Rav 4 from Ira Toyota of Danvers. We made the decision to buy a car in the last minute of 2018, and our sale person, Clint Yang, made the experience very efficient and enjoyable. He explained the features of different models extremely clearly and helped us to understand which model fits best with our family. He is also very considerable that taking care of everything, which makes our buying process super easy. Highly recommended!
Took my car in today for a tune up and some other services; can't express how pleased I was with the customer service and work done. Thomas, the service man, saved me money wherever he could and I left feeling very happy about my expierience; so much so I came to write a review =)
I just purchased a 2018 Toyota RAV4 Hybrid from Ira Danvers. This is not the first time I dealt with this dealership. The dealership is very professional and fair. First, I was approached by Jim Miller who has been really helpful in checking with me on my vehicle needs. Then when I got serious, Michael Fuller who is the manager of the internet sales group has demonstrated exceptional customer care and taking care of my needs during my price negotiation. He took the time to understand my needs and carefully pointed out the differences of the different vehicle options I was ...
I recently bought a new Highlander from Ira Toyota of Danvers. I would highly recommend you ask for Blake Rickerson if you need to buy a new car! Blake was very knowledgeable and friendly! He helped me make a decision on which vehicle was right for me. He then made the whole process of buying a new vehicle comfortable and easy! Thanks, Blake!
Me and my son were in a terrible car accident, leaving my previous Toyota totaled. The entire ordeal has been overwhelming! Most important is there were no serious injuries. But I'll tell ya, after counting my blessings, I needed to know.. how quick can I get into a new car?! All I had to do was show up to Ira Toyota Danvers, where Aiman Varaqua handled EVERYTHING! I'm home with this awesome car today, and have said so many times, how easy the getting into the new car part really was.. From A to Z, seriously everything! And ...
I had the best experience dealing with Aiman Varoqua. I have purchased over 20 cars and he was by far the best rep I ever dealt with. He made the experience enjoyable, comfortable and informative. He went above and beyond his job and I would highly recommend him!!
Always a pleasure to visit dealer for service, staff are friendly and knowledgeable and always review service performed and offer any suggestions for any future service
I've been lucky enough to find every car I've owned till now through friends or co-workers. This was the first time I bought from a dealership and I'm so grateful I decided to give them a try. I'd been taking my first prius here for service for a few years, but after I got a couple of off-putting initial responses from other dealerships in the area, I almost didn't even bother calling. However, when I told them what I needed, they not only provided that, they also got me into the car I really wanted. ...
Automatic lift on back door was not working properly, and I needed my battery changed in my keychain. Both problems were fixed and I was only charged for the cost of the battery for keychain. The back door lift computer just needed to be reset and I wasn’t charged anything. I am female and have often wondered at other shops if I am being told the truth about what is wrong. Great experience.
Ira Toyota has a top notch service center that is very easy to use. You pull right into the garage and a technician meets you at your car. After the paperwork you goto the waiting room and when your car is done the technician finds you and you sign off and your car is ready outside the door. Best system I have ever used.
I bought my car at IRA exactly two years ago and have only used them for service. They are knowledgeable, helpful, and professional. Their app makes it easy to schedule Service appointments, which I am able to get soon and always at a convenient time. I generally wait for my car and the service is performed quickly; they have a large waiting area that includes comfortable chairs, tables for working and food. Prices for service seem reasonable and my car works well when it is returned.
Had 30000 mile service today. told me what I needed, what I did need and got me out of there quickly while doing the job correctly
Dropped the vehicle for routine 15K maintenance at ~13K. Even though difficult snowy/cold weather th facility was cleared for me to enter service and I was signed in with 5 minutes. I was told the service would take about an hour. I was able to scoot out for breakfast and the car was ready within 15 minutes of my return so he was good with the time estimate. Appreciate the service and it is a beautiful facility.
Bill the Service Rep took time to discuss my vehicle’s needs, asked me if I had any questions, and was completely professional and friendly.