Sales (New)

kathy.healey.79
It was a Sunday night and IRA Toyota was closing. In the parking lot a salesperson was going to his car and stopped and asked if we needed help. He introduced himself as JC and offered to stay and help us. We told him we would come back. We came back on Veteran's Day. JC was helping us find a truck. I'm 50 years old and have purchased many cars including luxury and have never had a salesperson with so much knowledge and patience. JC had the answers to all our questions about a toyota. My mother owns a toyota and I took her to get her car serviced at IRA Toyota because of JC. While I was there JC stopped when he recognized me and remembered the name of my husband and our daughter Kelly. An exceptional employee and IRA is very lucky to have him. I would recommend JC to anyone thinking of purchasing a Toyota.
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Sales (New)

kfaingaa
Thanks to Blake's attention to customer satisfaction, I was able to have all my questions answered and then re-answered which allowed me to make a solid and informed decision. Blake was professional and respectful and took extra time to make sure I was satisfied with information.
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Sales (New)

Lisa ThePurplePlace
JC is a true pleasure to work with!! He is, by far, the BEST salesman I have every bought from -- I wish they were all as accommodating as JC. I could not have been more pleased. I leased a RAV4 with JC on a Tuesday and brought my Husband back that Sunday, and he purchased a 2014 Tacoma from JC that same week! We both were VERY impressed with JC as well as everyone we have dealt with at IRA Toyota. Everyone there is kind, courteous, knowledgeable and truly seems to care about their customers -- it's amazing. I will happily buy from IRA again and highly recommend JC to all my friends and family! He's a wonderful asset to the IRA Team and a true gentleman.
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Sales (New)

edna70
Great customer service. Had a wonderful shopping experience! Blake was there from the beginning till the end of the transaction. Will continue coming to this dealer.
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Sales (New)

Rdimichele
I recently leased my first car at Toyota through JC. He was incredibly helpful and got me the best deal possible. My favorite thing about working with JC was that he always had my best interest in mind. I ended up walking out of Toyota feeling like I got the best deal possible, and the car I wanted.
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Sales (New)

Flako Ramirez
First of all this gentleman deserves recognition for what he does. Its not an easy job shopping for a new car but what JC brings to the table is def one of the most memorable experience I've ever had with a salesman. Great, guy, has a warm heart and above all knows how to address a person. Great job JC keep up the good work.
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Sales (New)

TimmyMac
My wife and I have been buying used cars from private parties for many years, because our experience with dealerships was so unpleasant. So we were fairly hesitant about going to Ira to lease a new Sienna. We did our research, knew what we wanted, and went prepared to fight. As it turns out, we were worried for nothing. Ernst Jacques was super friendly, super helpful, and absolutely respectful of our budget and our brains. No high pressure, no obvious tactics, just going through the numbers with us, explaining things as we went, and with very little fuss, we left happy with our lease, our price, and our trade. Have every intention of going back when it's time to do it all over again.
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Sales (Used)

gvonst
We have bought two Toyotas from IRA. One new in 2007 and one used in 2014. We thought their practices might have changed after becoming part of Group1 but that seems not to be the case. The made a mistake on the registry of my used car and said that would pay the difference but now won't. Make sure you get everything they promise before leaving as you probably won't get it after. I will not deal with them again.
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Service

Danielle12345
J.C was great he was a lot of help and so nice! I would most defiantly recommend friends and family to J.C. Thank you JC for everything!
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Sales (New)

afozie
JC went out of his way to make my first time car buying experience a pleasant one! I did most of the negotiation over the phone so when I got into the dealership, I knew exactly where I stood. The moment I got to Ira Toyota, I was treated very well. The whole experience was very stress-free and all the people I spoke with were professional and welcoming. JC was well prepared for my visit, provided excellent explanations, and the paperwork went quickly. JC was brilliant, understanding, caring and was so easy to work with. His knowledge of the product and ability to demonstrate all the features was very helpful. I don't have the right words to describe how HAPPY I was with JC's service. He provided me with A+++++++ service. You've got a life long customer in me, and I HIGHLY HIGHLY HIGHLY recommend JC to anyone looking to purchase a car. I am very grateful that JC helped me in all ways possible to buy my first car! Thanks so much!
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