I want to thank JC Bernabel for making my buying experience great. JC was very helpful, friendly and professional at all times. As a first time car buyer I felt no concern thanks to his excellent job.
Keep up the good work!
I happened to stop in to Ira Toyota of Danvers after work one day when I met with Tony. From the onset he was patient, explained all the features of the car, and not pushy at all. He did not rush me at all. I wanted to check out the car with 2 car seats installed and he helped me put the car seats in and was patient throughout the process. I then wanted to see how it would work with captains chairs vs. bench seating, and Tony went to get a vehicle with captains chairs to install the car seats. At the end, I told him the car, color, features, and price we were looking for, and he worked hard to get us everything we wanted! There were no games or gimmicks...he didn't make me sit and discuss my number with his manager. We couldn't be happier with our purchase. Tony worked extremely hard to seal the deal, and I was grateful for all his hard work. Our car was "on order" and Tony kept us informed the entire time on its status. Even when I called him, he was always prompt in returning my phone calls.
We even met with Brandon Banich to discuss warranty, etc. Brandon was fantastic and made the experience of dealing with someone in finance painless. We have been to other dealerships where the finance folks are very pushy, Brandon was respectful and worked well with us.
Overall I am extremely pleased with my experience at Ira. I would very highly recommend Tony to anyone looking for a Toyota/Scion! Great job Ira Toyota!
This is our first time leasing a vehicle. JC Bernabel made the sales experience very relaxed & informative. He is professional and treats you like family. Ramon Boreck explained all of the financial details and worked with us in order to meet our accomodations. Thanks to these people, we look forward to doing business with Ira Toyota in the future.
We've had two great experiences with Ira Toyota. Two years ago we bought a new RAV4 and just recently went back for a new Camry. We weren't expecting to have to buy another car, so we didn't have a lot to spend. Our sales rep worked with us to meet our financial needs and did everything he could to make us happy. Would definitely go back.
Mr. Aiman Varoqua at IRA MOTOR GROUP in Danvers is a breathe of fresh air. He went above and
beyond to insure our complete satisfaction on 2 recent purchases. His follow through and personal touch is to be commended.
Please be sure to ask for him.... you will be glad you did!!!
IRA Toyota of Danvers made my first time car leasing a breeze. The employees at Ira are personable and excellent, especially Kevin Rouchi. I leased the 2014 Toyota Camry for an unbelievable deal. He worked with my every need, concern, and question that I had throughout the process. He took the time to stop and make sure that I was understanding the process, and that it was what I was looking for. He went out of his way to come in on his day off so I could pick up the car, and made sure everything was ready to go. It was nice to see genuine customer service as I went through the leasing process. I have received several phone calls from employees of IRA after leasing to make sure i am happy with car, and I AM! Great atmosphere, and outstanding people!
I can not say enough about Alex Jimenez, he is a valuable asset to Toyota!
He was very patient, kind and understanding from beginning to end with me. He truly listened to my wants and needs in a vehicle and explained everything to me with complete professionalism and expert knowledge. I never felt pressured or unclear about any step in the process!
I will highly recommend Alex to my friends/family! We will definitely be going back to Alex for my husbands car in the spring!
Aiman was very accommodating and efficient while making a big decision. He was knowledgeable about the cars and their features, and knew which ones would suit our needs. He had excellent insights into our needs as customers, and was dependable to be there for us throughout the entire car buying experience.
We just picked up our 3rd leased vehicle from IRA Toyota and we just couldn't be happier with the experience. Our salesman, Aiman Varoqua was fabulous. He worked very hard to get us into the car we wanted at the price we wanted to pay. Aiman's professionalism, knowledge and integrity made us feel comfortable and confident through every step of the process. We have been extremely satisfied with our experiences at IRA, from sales to service, everybody who works there goes out of their way to please the customer.
This Toyota is awesome. I can't say enough good things about it or Aiman! Aiman is hands down one of the best and hardest working in the business. Not only did he stay late after closing to work numbers with me but he also went above and beyond to make sure my 1st leasing experience was a great one. You are all class Aiman...Thank you and I will see you shortly to discuss a new car for the wife!