Today I agreed to my 3rd lease with Ira Danvers. Aiman Varoqua has come through for me each time. I appreciate his dedication to customer service and his respect. He understood my needs and concerns and addressed each one in a timely, efficient, and professional manner. I could not be happier with the service I received by him, the finance manager, and all of the staff at Ira. They appreciate and understand customer loyalty which is something you don't hear of often in the car industry. I plan to visit Aiman again in another 3 years and would recommend any of my family and friends to see him before shopping any place else.
JC is the best salesperson to come around in a very long time. He makes you remember what "customer service" used to be and what it should be again in all industries. If you want to be treated with the utmost respect and kindness then JC is the person you want to find when visiting IRA Toyota. We feel incredibly lucky to have met JC and ultimately purchase the perfect car for our family. By far the best, most enjoyable car purchasing experience we have ever had. Thank you JC!
We worked with Kevin Rouchi at IRA Toyota in Danvers. He was very friendly and always attentive to our needs. He helped us with choosing our new vehicle. We could not finalize our purchase immediately due to other considerations, but he worked hard to save the vehicle that we liked. We came in a few times and every time Kevin offered us coffee and food. It was a smooth experience without any hitches. Even after the sale when we see him at the dealership, he is very outgoing and friendly. A+ service.
We bought our 2015 Toyota Venza from Blake?. He was professional, patient, friendly and not pushy! We looked at vehicles from several different Toyota dealerships and Blake was the first one that we saw. We came back to Ira Toyota Danvers because of him. We highly recommend him as a sales person and we would go through him again to buy another car!
I had an excellent experience leasing my first car in February. All employees, especially Aiman Varoqua, were friendly, knowledgeable and patient with so many questions. I was respected and treated like I had been a Toyota owner for years. I love my brand new 2015 Toyota Camry and from all of the experiences that I have has thus far I plan to stay with Toyota for a very long time!
My family and I bought 5 new car, which I was most pleased by the best friend Aiman ??advise me.I recommend that you want to see your best Aiman.thank Aiman ??you alot ...
See you again!!!??????
Anh K Nguyen
My recent service appointment on Saturday 1/31/2015 was not very good. The new location is less than desirable. Hard to find parking, hard to locate where to go, no real signs (painted on particle board) Multiple service advisors all in a row and only one Robert Cohoon came over to help. The rest sat at there station joking with other team members at Toyota and instead on coming to wait on clients. When I returned it was the same, no parking, hard to get to and I waited over 15 minutes before a lady came to wait on me. I will not be coming back to this location for any Toyota related service. I will choose another Toyota location or purchase something other than a Toyota when I am in the search for a vehicle.
A very dissatisfied customer
I met with Aiman for the first time my husband was recommended to him and bought a car about a year ago. I thought it was going to be a huge headache buying my car but he made it simple stress free and actually fun. His humble personality and his constant reminder that he will make it work and I will get this car that I wanted so badly, made my tense body relaxed. Aiman was always available when needed and was flexible with my availability, and even offered to stay later after his shift to get my car off the lot and me into my brand new 2015 Toyota corolla. I couldn't be more happy with the service I received ....... Quick painless headache free no messing around got my the monthly payment I wanted and could afford. THANK YOU AIMAN!!!!!! Financing with mr tong was hassle free and actually pretty fast he was sure to explain things twice to make sure we understood the terms and conditions. I'll never shop for a car anywhere else Toyota won a lifetime customer thanks these hard working employees